MAJOR FOCUS To assure that all guest service department employees provide every Bally's Dover Guest consistently with FRIENDLY, COURTEOUS AND TIMELY SERVICE , ESSENTIAL FUNCTIONS Handles all guest inquiries in a courteous and informative manner, assists guests with business center service needs. Is in charge of the respective shift. Assures that all guest service departme

MAJOR FOCUS Responsible for maintenance and repair of facilities and systems. Performs general manual labor (i.e. loading, unloading, lifting and moving materials, supplies, etc.). ESSENTIAL FUNCTIONS Performs maintenance and repair duties as assigned. Understand blueprints and floor plans for the plumbing system and water supply system layout. Navigate the assembly and i

MAJOR FOCUS Responsible for the smooth and efficient operation of the Players Club on assigned shift. ESSENTIAL FUNCTIONS Supervises overall staff performance as it pertains to the Players Club. Interacts with customers and employees to assure that the team is always pleasant while being efficient and effective. Ensures that customer service standards are exceeded at all

Prepare and cook all items according to company standards for recipes and procedures, including the seasoning, finish and garnishment of all food items and entrees. Adheres to time and sequence of cooking operations to meet service standards/hours. Performs all basic cooking operations including deep fat frying, broiling, steaming, sauteing, basic oven work and production

1. Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines. 2. Ensure business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes. 3. Provide guests with menus, inform gu

include the following Other duties may be assigned. Greets all club members and assists with all Promotion and Event activities. Enrolls new guests into player database and provides Club Bally's card as well as live promotions, events or direct mail programs. Assists guests with signing up for individual promotions. Responsible for execution of all Promotion and Event act

INCLUDE THE FOLLOWING AND OTHER DUTIES THAT MAY BE ASSIGNED BY MANAGEMENT OR SUPERVISOR Demonstrate a winning personality with refinement and character to outfit new hires and existing team members. Attendant must know the appropriate uniforms for each. department. Assist team members and provide answers. to questions regarding their uniforms. Hand out garment bags. Check

Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Appropriately use all related equipment, including cash registers, Micros, and credit card machines. Ensure all food and beverage products are rotated and served in a quick and neat fashion. Clean the floor, counter, and machines in the Tradewinds area. Keep an a

Push, pull and turn a 50 70 pound linen card, when loaded. Change bed linen while bending and tucking in sheets and blankets under mattress. The weight of the mattress depends upon the size (king, queen, double, etc.). Supply guests with extra linen upon request. Dust and polish furniture using household cleaners, reaching up to 6 feet high. Sanitize and scrub bathtub, si

When functioning as a Supervisor, develops and maintains a rapport with slot players and handles escalated customer concerns. Observes, supervises, and countersigns hand paid jackpots when required. Access NJ Family Services Taxpayer data base to scan for any delinquent JP winners. Coordinates with Security and other related departments to ensure appropriate guest service

Maintains a clean and safe, stocked and well organized area. Maintains all necessary supplies; responsible for the cleaning of all beach equipment. Returns all equipment and used linen to designated area at the close of the day. Performs the highest level of service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team memb

Receives cash, comps and credit cards, makes change, issues receipts and maintains records of all transactions. Food checkers observe food being transported from the kitchen and record amount of food on food checks. Effective visual and verbal communication with customers. Must be able to lift and transport up to 25 pounds with high degree of ambulatory mobility to servic

Provides prompt, courteous, and efficient service. Observes all rules for order taking and has a thorough knowledge of correct table service. Displays salesmanship and hospitality. Maintains knowledge of all products and prices. Maintains excellent grooming and personal conduct. Observes and fulfills side work and preparatory duties. Give customers a great experience Make

Execute an annual risk based audit plan o Under the direction of Internal Audit management. Independently review processes and functions as authorized in the approved annual audit plan. o Participate in the development of risk based audit programs and related planning documents for audits. o Take a lead role with the property's annual audit plan by completing process revi

Responsible for the operation of the table games poker change bank. Performs even exchange transactions with customers, for buy in purposes. When authorized by a gaming supervisor makes poker room transfers between table banks and the poker change bank or casino cage. Provide excellent customer service with a smile. Continued training sessions required. Other duties may b