Expected pay for this position is $33.18 - $43.97/hour. Actual pay will be determined by experience, skills and internal equity.
POSITION SUMMARY:
The Patient Access Manager is responsible for oversight, planning, directing, and evaluating Patient Access Services metrics and workflows that focus on patient experience, strategy, and trend analysis. The Manager is also responsible for managing, monitoring, and driving improvement in front end Revenue Cycle functions including, but not limited to, payer verification and authorization procurement processes, and upfront patient collections. This position oversees Patient Access Services personnel and functions of one or more of the following; including scheduling, pre-registration, outpatient registration, emergency room registration, inpatient and same day admissions, financial clearance, insurance eligibility, benefits verification, authorization/referral management, payor notification, cash collections, and financial counseling functions. The Patient Access Manager ensures the collection of comprehensive and accurate demographic and financial data to optimize timely billing and collection of accounts receivable, carrying out organizational policies and procedures, and establishing unit goals and objectives. Patient Access Manager demonstrates and holds their team accountable for excellent patient service in order to create an exceptional first impression of OSF's services to the patients, families, and all other parties that OSF interacts with over the phone or in person.
REQUIRED QUALIFICATIONS:
Experience:
PREFERRED QUALIFICATIONS:
OSF HealthCare is an Equal Opportunity Employer.